Small & easily broken. Bought as gift, but as multiple items purchased I had to open every tissue wrapped packet. Gift presentation will look poor & missing empty box for extra bracelet.
Store owner replied: Hi Liz, Thank you for your feedback. We're sorry to hear that the jewellery and its presentation did not meet your expectations, particularly as the items were intended as gifts. Our jewellery is individually wrapped in protective tissue paper to help minimise scratches and damage during transit. We understand that this may have made it inconvenient to identify each piece when purchasing multiple items. Regarding the additional gift box mentioned, we understand how important presentation is when purchasing gifts. As we couldn't find any prior request for an additional box, we'd be happy to look into this further and clarify any misunderstanding. We appreciate your feedback and will take your comments into consideration as we continue improving our packaging and presentation. Should you require further assistance, please feel free to contact our customer service team at cs@passioninc.com.au.